Tom Aspinall

You can reserve your watch through our website. After reserving, you can book a meeting with the maker to discuss the details of payment and delivery. Each order is confirmed directly with Julli (the watchmaker), ensuring the process matches the nature of the watch.

Payment is completed via bank transfer. An invoice is issued with the payment details, and a receipt is provided once payment is received.Production begins once a minimum of 50% of the total price has been paid. The remaining balance is due before delivery. You may also choose to pay the full amount at the time of reservation.

Watches are shipped securely once payment is completed and the watch is ready for delivery.

If your watch is returned in its original condition, a full satisfaction guarantee applies.If you’re unsure about fit or sizing, get in touch and we’ll guide you.Customized pieces are handled individually. Please contact us to discuss the options.

Delivery times are agreed on a case-by-case basis.Each watch is completed individually, and the timeline depends on the current production schedule.

Each watch is covered by a five-year warranty.The first maintenance service is included.

Personalization is considered on a case-by-case basis.If you have a specific vision, get in touch and we’ll discuss what’s possible.

You can reach us through the Contact page, or directly by email, phone, or WhatsApp. We’re available anytime, and you’re always welcome to get in touch, whether it’s a question or a thought you want to explore.